It’s important for us to give you a great start using Hedia Diabetes Assistant (HDA)

To download and install the Hedia Diabetes Assistant you need an access code. 

You can get an access code to HDA from the diabetes clinics and health insurance companies we collaborate with. 

Please contact your clinic or insurance company to check if they’re a Hedia partner. 

If you have any questions at all, please write us at support@hedia.co

We are here to help you.

We will now guide you through all you need to know to get the most out of the diabetes assistant below.

How to get started

1) Go to App Store or Google Play and download the app 

2) Once downloaded you will be asked to enter the access code that you’ve received from your healthcare professional

3) Now you’re ready to set up your account!

Skip the videos and download all the guides in a PDF here

1) Create your user

After you’ve clicked the “join now” button, and created your login information you will be asked to insert your access code. 

Click “yes” if you want to receive our team’s useful guides and advice directly to your mailbox.

To finish your signup you can either watch the short guide on how to use the app – or just click past it.

Now you’ve created your HDA user!

Watch the video to get a quick guide on how to sign up.
2) Set up your insulin calculator and you’re good to go!

Let us now introduce you to our insulin calculator. This is your helper, whenever you need to take your insulin. This is the calculator that makes sure, you’re not relying on guesstimations – but actually calculates the insulin dosage you need based on what you eat and drink.

The first time you’re using Hedia Diabetes Assistant, you need to tell it a little bit about yourself, to make sure you get the most accurate recommendations.

After you’ve clicked the “+” button and “Let’s go”, you need to tell us:
Whether you’re using a pen or a pump 
Which unit you use to measure your blood glucose 
Your total daily dosage of insulin or your insulin sensitivity and your insulin-to-carbohydrate-ratio

Don’t worry, it doesn’t take that much time, and when you’re done you can get your very first insulin recommendation!

Watch the video to get a quick guide on how to set up your insulin calculator ↓
3) Get your first insulin dosage recommendation

Now let’s give you your first insulin recommendation.

When you’ve used the app a couple of times, it’s not that difficult.
Press the “+” button at the bottom of your screen
Choose “enter manually” or the “sync with device” button
Measure your blood glucose and enter it manually or send it wirelessly through NFC (Near Field Communication)
Press the “calculate insulin” button
Tell us if you’ve taken insulin within the last 4 hours

That’s it! Now you’ve gotten your first insulin dosage recommendation. If you’re going to eat, then jump to step number 4, so you can get a recommendation based on your carb intake!

We also recommend you to finish up with adding the data to your logbook. This will make it way easier for you to keep track of how you’re doing and you will be able to show your numbers to your diabetes doctor.

Watch the video to get a quick guide on how to get your first insulin recommendation.
4) Use the food database to calculate your carbs

If you’re about to enjoy a meal or a drink, HDA can quickly assist you in counting the carbs and give you an insulin recommendation.

Start by pressing the food icon at the bottom of your screen.

Now you can choose to add your meal from our food database, developed by our nutrition specialists, or to enter the carbs in your meal manually.

If you choose the food database you have over 1500 food items to pick from. When you find the food items your meal consists of, you just have to type in the amount of it.

Now HDA will tell you the amount of carbs in your meal – and all that is left to do is to click the “calculate insulin” button.

Get to know how you get the most out of the food database
5) Take your physical activity into account

When and how much you work out also has an impact on your blood sugar levels. That’s why you’re also able to add your physical activity to HDA, when we’re giving you an insulin recommendation.

You do that right after you’ve typed in your blood glucose level (or transferred your measurement wirelessly) by clicking the activity icon at the bottom of your screen. Now you can tell HDA if you just worked out or if you’re going to work out later – and for how long.

If you want to keep track of your physical activity – just add it to your logbook, it’s quick and easy.

That’s it!

We hope you’ll enjoy using your own personal diabetes assistant. And please remember, that if you’re ever in doubt or have a question about HDA, you can always reach our support team at support@hedia.co.

Watch the video to get a quick guide on how to add your activity
Questions? Suggestions? Ideas? Share them with us!

We’re here for you!

Hedia is a team of nutrition experts, nurses, data scientists and developers, ready to answer all your questions at support@hedia.co. You’ll hear from us within 48 business hours.

Hedia Diabetes Assistant (HDA) is a medical device software registered in the Danish Medicines Agency (Lægemiddelstyrelsen). HDA has a CE-certification mark stating conformity with the EU directive for medical devices sold within the EU.

Read our user manual to get all the details of how to use HDA.