How to use
Hedia Diabetes Assistant
Step-by-Step Guide
Get the most out of Hedia’s digital diabetes solution with our easy-to-follow video guides. Whether you’re setting up the app for the first time or exploring specific features, these tutorials will walk you through each step—so you can manage your diabetes safely, confidently, and with ease.
See Sign Up & Setup Insulin Calculator
See Dashboard and Logbook
See Insulin Calculation
See Food Library
See Settings
Sign Up & Setup Insulin Calculator
Learn how to sign up for Hedia and set up your insulin calculator.
Step 1: Create Your Hedia Account
- Choose whether you are signing up as a new user or logging in to an existing account.
- Enter your name, country, email, and password, then accept the terms and conditions.
- Enter the 6-digit code sent to your email.
- Provide your birthday, biological sex, diabetes type, and preferred glucose unit (mmol/L or mg/dL).
Select your treatment type: Pen (half or whole unit) or Pump.
Step 2: Quick Guide & Insulin Calculator Setup
- Indicate if you know your Insulin-to-Carb ratio and insulin sensitivity:
- Yes: Enter these values and your total daily insulin dose.
- No: Follow the guided setup to calculate your settings.
- Accept the safety restrictions.
- Review your summary.
- Setup is now complete. Your Hedia account and insulin calculator are ready to use.
Dashboard and Logbook
Understand the data on the Dashboard, and learn how to view, add, and share your logbook data.
Dashboard
- Active Insulin: Shows how much fast-acting insulin is still active. Tap the graph to see how it decreases over time.
- My Day: Displays glucose, insulin doses, carb intake, and activity over 24 hours. Tap charts for details and compare different time periods.
- Summary: View summaries of your last 14 days at the bottom of the Dashboard. Tap to see details for glucose, carbs, and fast-acting insulin.
Logbook
- View Entries: See past entries and recommendations.
- Add Entry: Tap +, set date/time, and optionally add blood sugar, carbs, fast-acting insulin, or ketones.
- Edit/Delete Entry: Tap an entry to edit or press Delete Log.
- Export: Tap the export icon, select a time period, press Generate PDF, then download or share.
Insulin Calculation
Learn how to get an insulin recommendation based on your glucose level, carbohydrate intake, and physical activity.
Step 1: Enter Rapid-Acting Insulin
- Did you take rapid-acting insulin within the last 4 hours?
- Enter units and time, then confirm to continue.
Step 2: Enter Glucose
- Enter your current glucose level manually or import a reading via Bluetooth.
- Readings must be no more than 10 minutes old.
Step 3: Add Carbohydrates
- Find the item in the Food Library or enter carbs manually.
- Enter the grams eaten; the app calculates carbohydrate content automatically.
- Press Add to include in the calculation.
- The added carbs will appear on the screen
Step 4: Physical Activity
- Tap Add Activity.
- Enter the start time, duration, and intensity.
- Notes and category are optional.
- The recommended insulin reduction is displayed.
Step 5: Check Summary & Get Recommendation
- Review the summary for accuracy. Slide to calculate the recommendation.
- Your insulin recommendation is shown, along with any relevant advice.
- If glucose is low, the app may suggest carbs instead of insulin.
- To adjust the dose, tap the number and enter your chosen units.
Tap Save to add the recommendation to your Logbook, or Delete to cancel.
Food Library
Learn about the built-in Food Library, and how to add your own personal food items.
Create Your Own Food or Drink
- Go to the Food Library and select the My food tab.
- Tap Create food.
- Choose Food or Drink.
- Enter the item name and carbohydrate content per 100g.
- (Optional) Add additional nutritional information.
- Tap Add to save.
Created food and drink items will appear under My food.
Find Items in the Food Library
- Use the search bar to type the name of the item.
- Matching results will appear below as you type.
- Tap the item you’re looking for.
- View the carbohydrate content per 100g, with additional nutritional details shown underneath.
Settings
Learn how to adjust your personal treatment settings.
My Profile
- Tap My Profile
- View personal information: date of birth, diabetes type, biological sex, height, weight
Under Account, edit: name, email, password, language, and country
Notifications
Medicine reminder: daily alert at your chosen time.
Time to remeasure: check glucose 30 min–6 hr after a recommendation.
Physical Activity
Adjust glucose targets during activity.
Modify reduction based on duration and intensity.
Devices
Connect Smart Pens, Glucose Meters, and Dexcom CGM (3-hr delay, no alarms).
Read and accept Safety Information.
Legal & Support
Access manufacturer info, user manual, and online support page.
Troubleshooting
Access
Hedia Diabetes Assistant can be downloaded to your phone through the App Store or Google Play Store. To create a new account and start using Hedia, you may need an activation code from your healthcare professional.
If you want to access Hedia’s bolus calculator through a partner app and need help, please visit support/partner
In some regions, an access code is required to start using Hedia Diabetes Assistant.
To get an access code, please contact your healthcare professional.
- On the login page, tap “Forgot email”.
- On the “Forgot password” page, enter your email account and go to the next screen.
- Check your email inbox for a one-time code.
- Enter the code in the app to reset your password.
- You can now set a new password.
Food Library
If you’re missing a particular food in the built-in Food Library, you can create your own food items:
- In the Food screen, tap "My food".
- Tap “Create food”.
- Choose whether your new item is a food or a drink. This affects which unit you’ll use when adding the food to a calculation. If you choose Food, you’ll enter the amount in grams. If you choose Drink, you’ll enter the amount in ml or cl.
- Enter a title, and the carbohydrate content of your item. Optionally, you can add a description and additional nutritional content. Be aware that all food items are specified in contents per 100 grams.
- Tap “Add”.
- Your new item is now available for quick access whenever you’re creating a new calculation.
If you think a particular item should be part of the built-in Food Library, feel free to send us your suggestion.
Physical Activity
When you’re adding a new Physical Activity to an insulin calculation, you can set its duration by choosing from a number of predefined ranges.
Once a physical activity has already been used actively in an insulin calculation, it can’t be edited.
The next time you make an insulin calculation, you can deselect the physical activity if you do not wish to include it again.
The maximum duration that can be set for a physical activity in Hedia Diabetes Assistant is 120 minutes.
If you are uncertain about what to do regarding activities lasting over 120 minutes, we advise you to consult with your diabetes healthcare professional.
Once you’ve created a Physical Activity, it stays active in the system for 90 mins after. The next time you make an insulin calculation, you can deselect the physical activity if you do not wish to include it again.
Connectivity
Hedia Diabetes Assistant supports a variety of insulin smart pens, and blood glucose meters. Direct connection to CGM sensors is currently not supported.
Hedia Diabetes Assistant can connect to glucose meters via Bluetooth, allowing you to transfer your most recent glucose reading from within the last 10 mins.
Device availability may vary depending on region and platform.
To connect your glucose meter, go to Settings > Glucose Meters and follow the instructions.
For help on how to put your glucose meter into pairing mode, please refer to the user manual of your glucose meter.
Once your device is connected, it will be available the next time you do a calculation.
You can remove a connected glucose meter by going to Settings > Glucose Meters and tapping on the device again.
Hedia Diabetes Assistant can connect to smart insulin pens via NFC, allowing you to transfer your recent rapid-acting insulin injections from within the last 4 hours.
Device availability may vary depending on region and platform.
To connect your smart pen, go to Settings > Smart Pens, and set up your smart pen.
Once your device is connected, it will be available the next time you do a calculation.
You can remove a connected smart pen by going to Settings > Smart Pens.
Download the latest version of Hedia Diabetes Assistant
Take control of your diabetes with personalized insights, smarter calculations, and a complete view of your glucose, insulin, and activity.
Download the app from the App Store.
In some countries, access to Hedia requires a license code or is provided via your Healthcare Provider (HCP) network.
